Terms of service

Terms of Service

Welcome to KentceFashion.

These Terms of Service govern your use of:

https://kentcefashion.shop

and purchases made through our online store.

By accessing our website or placing an order, you agree to comply with these Terms of Service, subject to any mandatory rights granted to you under applicable consumer-protection laws.

1. About Our Store

KentceFashion operates an online retail store offering children's pajamas, loungewear, adult pajamas and related clothing products.

Our contact information is:

Email: info@kentcefashion.shop
Phone: +39 55 5547 7046
Address: VIA MARIETTA ALBONI, 5, CITTÀ DI CASTELLO (PG), Italy

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website security.

  • Introduce malicious software.

  • Copy or misuse website content without authorization.

  • Use automated systems in a way that interferes with website operation.

  • Submit false or misleading information.

3. Product Information

We make reasonable efforts to ensure product descriptions, photographs, measurements and other information are accurate.

However, minor variations may occur because of:

  • Screen settings

  • Lighting conditions

  • Manufacturing variations

  • Measurement methods

  • Product availability

We do not guarantee that every image displayed on your device will exactly reproduce the physical appearance of a product.

4. Prices

Product prices are displayed on the website at the time of purchase.

We reserve the right to correct obvious pricing, description or availability errors.

If an obvious error affects an order that has not yet been fulfilled, we may contact the customer regarding the correction or, where legally permitted, cancel the affected order and provide an appropriate refund.

Mandatory consumer rights remain unaffected.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation confirms that we have received your order request but does not necessarily constitute acceptance if the order cannot be fulfilled.

We may refuse or cancel an order where reasonably necessary, including circumstances involving:

  • Product unavailability

  • Obvious pricing errors

  • Suspected fraud

  • Incorrect order information

  • Technical errors

  • Legal or regulatory requirements

If an order is cancelled after payment, the applicable amount will be refunded.

6. Payments

Payments are processed through available payment methods presented during checkout.

Customers must provide accurate billing information and use a payment method they are legally authorized to use.

We do not intentionally retain complete payment-card information on our own systems where payment information is processed by third-party payment providers.

7. Shipping

Orders are shipped according to our Shipping Policy.

We currently offer free shipping and an estimated delivery timeframe of approximately 15–20 days.

Delivery times may vary due to circumstances beyond our reasonable control.

8. Returns and Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy.

Nothing in these Terms of Service limits statutory consumer rights.

9. Intellectual Property

Unless otherwise stated, website content including text, photographs, graphics, logos, product descriptions, page layouts and other materials is owned by or licensed to KentceFashion.

You may not reproduce, distribute, modify or commercially exploit website content without prior written authorization unless permitted by law.

10. Customer Content

If you submit reviews, comments, photographs or other content to our website, you represent that you have the right to submit that content.

You should not submit content that:

  • Violates another person's rights.

  • Contains unlawful material.

  • Contains malware.

  • Is fraudulent or misleading.

  • Infringes intellectual-property rights.

  • Contains abusive or discriminatory material.

Where legally permitted, you grant us a non-exclusive right to use submitted content for operating and promoting our store.

11. Third-Party Services

Our store may use third-party services including Shopify, payment processors, shipping companies, analytics services and other technology providers.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for independent third-party websites or services to the extent permitted by law.

12. Disclaimer

To the extent permitted by law, our website and non-mandatory services are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free or completely secure.

Nothing in these Terms excludes statutory guarantees or consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, KentceFashion will not be responsible for indirect or consequential losses arising from the use of the website.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability for mandatory consumer rights or other legally non-excludable liability.

14. Changes to These Terms

We may update these Terms of Service periodically.

The latest version will be published on:

https://kentcefashion.shop

Continued use of the website after changes are published constitutes acceptance of the updated Terms to the extent permitted by law.

15. Governing Law

These Terms are governed by applicable law.

Where mandatory consumer-protection rules apply to a customer, those mandatory rules remain applicable regardless of any choice-of-law provision.

16. Contact

KentceFashion

Email: info@kentcefashion.shop

Phone: +39 55 5547 7046

Address: VIA MARIETTA ALBONI, 5, CITTÀ DI CASTELLO (PG), Italy

Website: https://kentcefashion.shop